Instead of emailing its customers, Citrix posted a note on its website. I have been a GoToMyPC customer for years, but their actions the last few days have caused me to lose trust in the company.įor one thing, I found out about this security incident by accident, while scanning the tech news last weekend. When security issues come up, you would expect the company to deal with them quickly and in an above-board manner, much like LastPass did last year or TeamViewer more recently. Given this, you would think Citrix would be on its best behavior at all times.
Unlike RealVNC, Citrix knows, at all times, which computers can be remotely controlled, where they are, and the passwords. GoToMyPC customers have to assume that Citrix employees can get into their computers at any time. Citrix serves as a man in the middle and makes the connection between the two computers.Īs such, there is a lot of trust involved. A GoToMyPC customer, seeking to remotely control a computer, contacts Citrix, the company behind GoToMyPC.
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With LinkedIn, and personal follow-up with the reviewer when necessary.When the server side of GoToMyPC software is installed on a computer, it phones home to Citrix and maintains that connection at all times. We validate each review for authenticity via cross-reference Reviews by company employees or direct competitors. We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. See our list of best Remote Access vendors. Microsoft Remote Desktop Services report.
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GoToMyPC is most compared with TeamViewer, Check Point Remote Access VPN, Citrix Virtual Apps and Desktops, LogMeIn Pro and Splashtop Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon View, Citrix Virtual Apps and Desktops, Citrix Workspace and Check Point Remote Access VPN.
On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". GoToMyPC is rated 9.6, while Microsoft Remote Desktop Services is rated 7.8. GoToMyPC is ranked 9th in Remote Access with 2 reviews while Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 20 reviews. More Microsoft Remote Desktop Services Cons »
It's a bit heavier than some solutions." "Security in the connection between us and our clients' servers is something that can be improved." "There are problems with using Microsoft Teams within a virtual desktop on a mobile device." VMware has a similar solution that supports linked clones for the master image." "The solution should have better security." "The user interface needs improvement." "Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. "In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution." "My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast." "Its look and feel could be updated.